FAQ

You can place an order directly through our website by selecting your preferred products, adding them to your cart, and completing the checkout process.

Yes. Some fragrances are available in multiple formats (e.g. Easy Sticks, Hair Mists). Each format is listed as a separate product.

Yes. In some cases, images are shared across products within the same collection. Individual product details are always listed in the description.

Yes. All Khor Bakhoor products are original and produced according to our quality standards.

Delivery time depends on your location. Some areas receive orders within 1–2 business days, while others may take 2–3 business days. The estimated time will be shown at checkout.

Delivery schedules may vary during weekends and public holidays.

Same-day delivery is not currently available.

International shipping is not available at the moment. We will announce updates once it becomes available.

Available payment methods will be displayed at checkout and may include cash on delivery, cards, or other supported options.

Yes, cash on delivery is available in selected locations.

Returns and exchanges are subject to our Return & Refund Policy. Please refer to the policy page for full details.

Please contact our customer support team within the timeframe mentioned in the Return Policy, and we will assist you accordingly.

Order tracking details will be shared once your order is confirmed and dispatched.

We recommend storing products in a cool, dry place away from direct sunlight and heat.

Yes. Usage and care instructions are listed on the product page where applicable.

You can reach us through the contact details listed on our website or via our social media channels.

Customer support working hours will be listed on the website and may vary during holidays.